Star Wins Sister Sites

Star Wins sister sites are Crystal Slots, BJ's Arcade and Bingo Crazy, plus the other domains listed on one shared UKGC account in the register.

Star Wins is a casino-led white label run by Jumpman Gaming Limited, which holds Commission account 39175; starwins.co.uk is listed on it in the register (viewed November 2026). We opened starwins.co.uk from a UK connection on 11 November 2026 at 12:24 CET and read its own terms, FAQ and promotions pages. It is for adults aged 18+ only, and GAMSTOP covers it.

Star Wins Sister Sites 2026

Register checked 10 November. Sisters share the licence holder, Jumpman Gaming Limited, and Commission account 39175 with Star Wins; the three below run the nearest offer type to it.

Crystal Slots

The welcome at Crystal Slots (crystalslots.com) was “Spinning your Mega Reel To Win Up To 500 Free Spins on Sweet Bonanza” on the day we checked, 10 November, according to its offers page.

Crystal Slots has not been reviewed on this site yet. See the Jumpman Gaming Limited hub.

BJ's Arcade

BJ's Arcade (bjsarcade.co.uk) is a slots-led sister; its promotions list showed “A chance to win up to 500 Free Spins on Starburst” when checked 11 Nov 2026.

BJ's Arcade hasn't been covered here so far. See the Jumpman Gaming Limited hub.

Bingo Crazy

Checked 10/11/2026: “A chance to win up to 500 Free Spins on Fluffy Favourites and more” was the headline on Bingo Crazy's offers page, and the brand trades from bingocrazy.com.

We have no separate Bingo Crazy page yet; it appears on the licensee hub.

Reviewed white-label sisters

Published reviews for white labels on this licence, still at their present addresses: 24Spin, HeySpin, The Phone Casino, Vegas Moose. The sites are on account 39175 now, whatever the path states.

Everything here is for over-18s. If you have excluded yourself from one brand, opening a sister breaks the point of it; gambling costs funds rather than earning it. GamCare (0808 8020 133) and BeGambleAware help for free.

How the sisters compare

Side by side, using each site's own promotions card and the Commission register viewed November 2026:

Star Wins Summary

Key facts for Star Wins, sourced in the sections that follow.

Star Wins Review

Our check over a GB connection on 11 Nov 2026 found starwins.co.uk live, titled “Star Wins | Win up to 500 Free Spins”, with “Welcome to Star Wins!” as its main heading. What follows quote the brand's own pages, with a link beside each figure.

Key points first: the welcome is one Mega Wheel draw worth up to 500 free spins on Big Bass Splash (card); deposits cost €2.50 each with a €10 floor (T&Cs); withdrawals go to cards only, in 1–5 business days once pending ends; chat runs 6am - 9pm (BST) - 7 days a week (help pages).

Homepage hero and navigation bar.

The homepage pitch

Beneath the new-player offer banner the significant terms read: “New players only, €10+ fund, 10x bonus wagering requirements, max bonus conversion to real funds equal to lifetime deposits (up to €250), 18+ GambleAware.” (homepage, checked 11 Nov 2026).

Who runs it and under which licence

starwins.co.uk sits on one Commission account; the public register (viewed November 2026) and this site footer give these details:

Read on 11 Nov 2026, the site footer names Jumpman Gaming Limited as the operator and gives Gambling Commission account number 39175 for Great Britain.

• A £500,000 regulatory settlement for social-responsibility and anti-money-laundering failures, announced on 17 May 2022 (Commission news).
• The actions tab for account 39175 read, checked 10 Nov 2026: “No regulatory actions have been recorded for this business.”
• starwins.co.uk is inside GAMSTOP, as every GB-licensed online operator is.

Welcome offer: the small print

The promotions page prints the offer as follows (card checked 10 November 2026):

Worked example: deposit €10 and the Mega Wheel picks a spin count on Big Bass Splash. With €10 in total lifetime deposits the most that can convert is €10; the ceiling is €250, according to the card.

The promotions section and the short terms under the offer.

Bonus policy small print

What starwins.co.uk's own policy says, from its terms and conditions and FAQ page as read on 11 November:

• Withdrawing early: a withdrawal mid-wagering goes ahead for the real-money balance (after the usual checks), and the active bonus is cancelled. (bonus policy)
• Voucher prizes: “Amazon vouchers won through promotional offers will be emailed to the email address registered to your account within seven days after the prize has been awarded and validated.” (bonus policy)
• Bonus codes: codes expire at 23:59 on the day the communication goes out. (help pages)
• Cash-out of bonus: conversion after wagering is limited to your lifetime deposits, up to €250. (help pages)
• Counting wagers: real-money bets do not count, because “only bonus wagers will contribute towards fulfilling the wagering requirement” (FAQ)
• Minimum for promotions: unless an offer states otherwise, a promotion needs a qualifying deposit of at least €10 (bonus policy)

How the welcome compares with its sisters

Star Wins's welcome is one Mega Wheel draw worth up to 500 free games on Big Bass Splash (card). This is what the sisters above showed on their own promotions pages:

• Crystal Slots: “Spinning your Mega Reel To Win Up To 500 Free Spins on Sweet Bonanza” (checked 10 Nov 2026)
• Bingo Crazy: “A chance to win up to 500 Free Spins on Fluffy Favourites and more” (checked 10 Nov 2026)
• BJ's Arcade: “A chance to win up to 500 Free Spins on Starburst” (checked 11 Nov 2026)

Banking, ID verification and support follow the same Jumpman rules across these sites; offer and theme are the real differences.

Slots and the game lobby

starwins.co.uk states little about the catalogue outside its lobby. What we could confirm:

• Welcome spins game: Big Bass Splash (promotions, checked 10/11/2026).
• Slots-led site; the licence register lists it as casino (white label) (register).
• Studios: not listed on the logged-out pages, so none are named here (checked 11 Nov 2026).

Opening a game needs an account, so RTPs were not checked.

Featured games rail under the hero.

Deposits and the deposit fee

According to the terms (checked 11/11/2026), starwins.co.uk takes deposits through:

Word for word, the banking policy states: each deposit costs €2.50 in deposit fees in addition to the stake. a single deposit must be at least €10. GBP is the only currency for deposits and withdrawals.

What the fee means: on a €10 deposit, €2.50 is a quarter on top; at €20 it is 12.5%, and at €50 it falls to 5% (site terms).

Payment section of the terms and conditions on starwins.co.uk.

Cashing out: withdrawal rules

Cash-outs follow the banking policy on starwins.co.uk (checked 11/11/2026):

Two of the brand's own pages disagree: its FAQ page tells verified members funds should land within a few hours, while the terms and conditions give 1–5 business days. Plan on the longer figure.

Registration and verification

Checks before payment, in order, as printed in the terms and conditions on starwins.co.uk:

1. Register as a new player aged 18 or over and deposit at least €10 the welcome needs (promotions).
2. Request the first payout; ID is required before it is processed (T&Cs).
3. During the review, the withdrawal stays ‘pending’ (site terms).
4. If documents are rejected, the pending sum goes back to the balance within 48 hours (terms).
5. Once everything is cleared, pending withdrawals are processed inside 24 hours (terms).

The FAQ adds: uploads must be JPG, PNG or PDF files. “ID documents submitted in the wrong category will be rejected.”

Account housekeeping

Less visible rules on starwins.co.uk (checked 11 Nov 2026):

• Closing the account: an e-mail request is enough to close your account (terms).
• Dormancy: no login for 365 consecutive days makes the account inactive (terms and conditions).
• Cards: no more than 3 payment cards can be registered on one account (help pages).

How a first week at Star Wins plays out

Read in sequence, the starwins.co.uk pages describe a new account like this (checked 11 Nov 2026):

1. Fund the account. The terms say €10 is the smallest amount you can pay in at once and a €2.50 charge applies to each deposit, meaning the fee comes on top of the stake.
2. Pick up the sign-up offer: one Mega Wheel draw worth up to 500 free spins on Big Bass Splash (promotions page); the T&Cs add a promotion needs a qualifying deposit of at least €10.
3. Clear the wagering. The terms and conditions note: bets come out of the real-money balance first, then the bonus balance, and the FAQ page adds that “only bonus wagers will contribute towards fulfilling the wagering requirement”.
4. Send ID early. “Identification will be required in order to process your first withdrawal with us” (terms and conditions). The FAQ asks you to allow 3 business days for uploaded documents to be reviewed (help pages).
5. Withdraw. Withdrawals can go to any card registered on your account (terms). On timing, the terms and conditions add: “Withdrawal payments will be made (once the pending period has expired) within the normal banking cycle. The funds should take 1-5 working days to be processed to your bank account…” (terms).
6. Add a limit ahead of the second deposit: by region, you can choose gross deposit limits or net deposit limits (T&Cs).

The step that slows most first payouts is ID, so upload documents before you need them; everything else here runs on the same account.

Safer gambling and GAMSTOP

Safer-gambling rules on starwins.co.uk, from its terms (checked 11/11/2026):

For safer-gambling questions the FAQ gives a dedicated address, keepitfun@jumpmangaming.com (FAQ).

Footer with the licence line and safer-gambling links.

Support channels

starwins.co.uk's own FAQ, read over a GB connection on 11 November, gives these routes; no phone line is listed:

For verification questions, e-mail is the natural route; chat fits fast account questions during its hours.

Complaints and disputes

How a complaint moves, according to the starwins.co.uk site terms and FAQ:

1. Write to complaints@jumpmangaming.com; the FAQ states three months from the issue is the window for raising a complaint.
2. The team will “acknowledge receipt of your complaint within 48 hours” (terms).
3. It will give its decision within 8 weeks of receiving all the information the complaints team asked for (terms).
4. If that doesn't settle it: UK customers can take the dispute to eCOGRA for alternative dispute resolution (terms and conditions).

Regular offers after sign-up

Beyond the sign-up offer, starwins.co.uk's offers page (checked 11 Nov 2026) showed:

Promotions rotate, so treat the list as a snapshot (checked 11 November), not a promise.

Mobile site and apps

On mobile, starwins.co.uk keeps the desktop layout in a narrower frame:

• The same Home, Club, Offers, Wheel and Inbox menu carries over to small screens.
• No native app is linked from the public pages (checked 11/11/2026).
• starwins.co.uk works in a phone browser; nothing needs installing (checked 11 November).
• Deposits, verification and offers work from that same account on any device, according to the terms.

Mobile layout of starwins.co.uk.

Pros and cons

A good fit for whom

Based on the terms and conditions above:

• Fits: Players who enjoy a prize-draw welcome: the Mega Wheel decides the spin count (promotions).
• Not ideal: Players who want e-wallet payouts: the terms name cards linked to the account as the payout route (terms and conditions).
• Fits: Slot members: the front section opens on slot tiles (checked 11/11/2026).
• A weaker fit: Low-stakes depositors: the €2.50 fee takes a quarter of each minimum deposit (terms and conditions).

Star Wins Verdict

Star Wins is a licensed white label on Commission account 39175, which the licence register confirms and its footer repeats. What it offers is one Mega Wheel draw worth up to 500 free games on Big Bass Splash. Watch the fee: €2.50 per deposit hurts at €10, and the card-only withdrawal route limits options, according to the terms and conditions.

Quick checklist:

• Deposit with the card you want paid back to; Pay by Mobile is deposit-only.
• Top up in larger sums which means the €2.50 fee weighs less (T&Cs).
• Have ID ready before the first withdrawal.

Star Wins FAQ